Effective Date: March 4, 2026
This Refund Policy outlines the terms and conditions under which MELVEXON (“Company”, “we”, “our”, “us”) processes refunds for purchases made through melvexon.it.com. We are committed to fair, transparent, and efficient resolution of refund requests.
Refunds are available for products or services purchased directly through melvexon.it.com. To qualify, the request must meet the criteria outlined in this policy, including adherence to the stated timeframe and conditions. Proof of purchase is required for all refund claims.
Refund requests must be submitted within 14 calendar days from the date of purchase unless otherwise specified in writing. Requests submitted after this period may not be eligible for review or approval.
To initiate a refund, contact our support team with your order number, purchase details, and reason for the request. Once received, we will review your submission and respond within 5 business days. Approved refunds will be processed to the original payment method.
Certain purchases may be non-refundable, including but not limited to:
MELVEXON reserves the right to decline refund requests that do not meet the criteria defined in this policy.